Privacy Policy

1. Introduction

Shasta Stash ("we", "our", or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website, use our services, or interact with us.

2. Information We Collect

Personal Information You Provide

• Name, phone number, and email address when scheduling donations or deliveries
• Pickup or delivery address
• Communication records (calls, texts, emails)

Automatically Collected Information

• IP address and browser type
• Pages visited on our website
• Device information

3. How We Use Your Information

• To schedule and coordinate donation pickups and deliveries
• To communicate with you regarding orders and services
• To improve our website and services
• To comply with legal obligations

4. Information Sharing

We do not sell your personal information. We may share information with:

• Delivery drivers and team members to fulfill services
• Legal authorities when required by law

5. Data Security

We implement reasonable security measures to protect your personal information. However, no method of transmission over the internet is 100% secure.

6. Your Rights

You have the right to:

• Request access to your personal data
• Request correction of inaccurate data
• Request deletion of your data (subject to legal requirements)

7. Cookies and Tracking

Our website may use basic cookies to improve user experience. You can manage cookie preferences through your browser settings.

8. Children's Privacy

Our services are not directed to children under 13. We do not knowingly collect data from children.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on this page.